What is Scaleforce's VAT Number?

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Clients in Cyprus are billed through Scaleforce (Cyprus) ltd company with a VAT Number CY-10364854V. (Current rate 19%)

VAT will be included on invoices where VAT is applied.

What resources are charged and how much do the cost?
How secure are your credit card transactions?
In what timezone are start and end times on my billing and invoices?
Does VAT apply for European Union customers?
Can I upload and edit files via the platform?
How can I refill my account?